Pro Plan - 30-Day Guarantee

We want you to be completely satisfied with your Pro subscription. If you are not happy for any reason, you can request a full refund within 30 days of your initial subscription purchase. No questions asked.

To request a refund, email us at [email protected] with the subject line "Refund Request" and include the email address associated with your account. We will process your refund within 5-10 business days to your original payment method.

After the 30-Day Window

After 30 days from your initial Pro subscription purchase, charges are non-refundable. You can cancel at any time from your account settings, which stops future billing. You will continue to have access through the end of your current billing period.

Renewals

Monthly renewal charges are not eligible for refunds unless a technical failure on our end prevented you from accessing the service for a significant portion of that billing period. In such cases, contact us and we will review the situation individually.

Free Plan

The Free plan is available at no cost and is not subject to this refund policy. No payment is required to log records, track appliances, or use service reminders.

Payment Processing

All payments are processed by Paddle.com Market Limited ("Paddle"), which acts as our Merchant of Record. Refunds will be issued through Paddle back to your original payment method. Processing times may vary depending on your bank or card issuer.

Contact Us

If you have any questions about our refund policy or want to request a refund, please contact us at [email protected]. We aim to respond to all refund requests within one business day.